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Privacy Policy
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Privacy Policy

Thank you for choosing Secrets of Ceylon Collection that operates under Your Revenue Partner Ltd.

We are a marketing organisation that works with these properties on an exclusive basis. We do not own or manage them. When you make a booking, the payment goes to the property and hence your contract is with them. You can also visit the individual hotel websites.

This Privacy Policy outlines how we collect, use, and protect your information. Please read them carefully before making any reservation or use of our services.
1. Information We Collect

We collect personal information that you provide to us when you

  • Make a booking or inquiry through our website or third-party platforms.
  • Sign up for newsletters or marketing communications.
  • Interact with us during your stay (e.g., through surveys, feedback forms, social media or loyalty programs).

 

The types of information we collect include:

  • Name, contact details (email, phone number), payment details.
  • Preferences (room type, dietary restrictions, special requests).
  • Transaction history and stay information.
2. How We Use Your Information

We use the information we collect to:

  • Process bookings and payments.
  • Personalize your stay and deliver requested services.
  • Communicate with you regarding your stay or booking.
  • Send you promotional offers and updates, subject to your consent.
  • Improve our services and operations through feedback.
3. Sharing Your Information

We do not sell your personal information. However, we will share your information with the hotel your have booked.

We may share your information with:

  • Third-party service providers (payment processors, booking platforms) to complete your transactions.
  • Authorities or legal entities when required by law or to protect our rights.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies collect information about your visit, such as the pages you view, the time spent, and the links clicked. You may disable cookies in your browser settings, but this may affect your ability to use certain features of our site.
5. Data Security
We take reasonable steps to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure.
6. Retention of Information
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw your consent for marketing communications at any time.
  • Lodge a complaint with a data protection authority.
8. Changes to This Privacy Policy
Teardrop Hotels reserves the right to update this Privacy Policy. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of those changes.
9. Contact Us

Email: res@secretsofceyloncollection.com

Phone: +94 117713 798

Whatsapp +94722247661

Mail : 26/7a Templers Square, De Soysa Mawatha, Mount Lavinia, Sri Lanka